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Non-Custodial Parent Procedures

The Non-Custodial parent arrives 30 minutes prior to the visit, from the facilities back entrance. They enter through a secured entrance, monitored by a trained security guard.

The Non-Custodial Parent enters into a secured area monitored by video surveillance and a security guard. They are thoroughly searched utilizing a metal detector. All personal items are locked up during visit. No phones, cameras or car keys are EVER allowed in the visit room.

The parent remains in the secured area until escorted by the monitor to the visiting area.


Custodial Parent Procedures

The Custodial Parent will arrive with the children at the time of the scheduled visit. For safety, parties enter at different times and places. The custodial parent and children enter through the front facility entrance.

The Custodial Parent will check in with the secretary and can wait in the main waiting room.

Children get escorted back through two secured areas by a PAVERS monitor to the visitation room.

Once the visit is completed, children are escorted by a monitor back to the custodial parent. The non-custodial parent will wait 15 minutes after the custodial parent has left the premises before being allowed to leave.

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COMTREA Main Office: Festus, Missouri   Phone: 636-931-2700   Fax: 636-931-5304                                     

This health center receives HHS funding and has Federal Public Health Services (PHS) deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.

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