The five year plan was initiated in July 2016 and will continue through June 2021.
The plan consists of five major categories with 20 detailed goals.
- Develop and build a sustainable workforce through enhanced recruitment strategies, compensation programs, employee engagement, and educational development.
- Increase staff salaries to be at the 50% by 2018.
- Develop implementation plan for telemedicine for optimization of patient care and addressing the shortage of primary care physicians, dentists, and psychiatrists for FQHCs.
- Partner with Jefferson College to start a dental assisting program.
- Become trauma-responsive agency-wide and fully trauma-informed in the behavioral health programs.
- Create a Foundation for A Safe Place and the Children's Advocacy Center.
- Increase donations/fundraising to COMTREA by 50% in the next five years.
- Diversification of funding resources to support agency's infrastructure and service delivery excellence.
Infrastructure (IT) & Building
- Develop transitional/supportive housing for victims of violence at A Safe Place.
- Develop alternative housing for the adult mental health and substance use population served by COMTREA.
- Develop a long-term plan for upgraded environment of care, technology, and facilities to support current
sites and future growth.
- Advance information technology system to support the delivery of care including a patient portal, intake processes, and other web-based information.
Marketing, Communication & Excellence in Quality
- Increase community awareness of resources for primary care, dental care, substance use, mental health, effective parenting, wellness, and other topics through targeted marketing, community workshops, and
Access to Care / Coordinated Care
- Provide needs to underserved consistent with mission statement, updated community need assessment(s),
and funding source purpose/intent.
- Evolve primary care, behavioral health, and dental care into an integrative delivery model through community partnerships. Achieve optimal health and healing with appropriate therapeutic approaches, healthcare, disciplines, and workflow coordination.
- Expand partnerships with schools in Jefferson County with the development of three-to-five
school-based health centers that provide age appropriate health care services
including primary care, behavioral health, dental care, and substance use
- Open an FQHC dental office in South County-St. Louis by 2019.
- Expand scope of integrated services provided with addition of specialized services for dental and primary care targeting podiatry and ophthalmology.