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How do I get to see a counselor or a doctor?
To make an appointment or to obtain more information about how to get assistance from any of the COMTREA programs, one may call the nearest COMTREA office or the main office at (636) 931-2700.
The process includes:
- Initial screening over the phone. The secretary will ask the caller several questions to determine preliminary financial information, possible qualifications for third-party assistance, the best location in which to be seen, and possible programs which might be helpful to the caller. Clients will be instructed what to bring to the assessment appointment in regard to required documentation if receiving Department of Mental Health Funding, specific third-party coverage or local sliding-scale assistance.
- Assessment appointment. A Qualified Mental Health Professional will help clients determine what is wanted and possible. A preliminary plan of action (Treatment Plan) will be developed and agreement made to future activities. This step is sometimes included in the first counseling appointment - especially for those who are covered by Managed Care companies.
- Continuing appointments will occur as needed and mutually agreed upon. In some situations additional evaluation and testing may be provided by a consulting psychiatrist and/or psychologist.
Is financial assistance available?
"COMTREA, as a not-for-for profit Community Mental Health Center, believes that our clients have the right to quality professional care provided at the lowest possible cost."
- Betty Seeley, COMTREA Board President
- COMTREA accepts most insurance plans.
- For clients who do not have insurance, or have insurance that will not cover the cost of treatment, we offer other options that may supplement or replace individual financial responsibility:
- For those who qualify, the Missouri Department of Mental Health (DMH) will cover or assist in covering expenses for psychiatric services and chemical abuse services (dependent upon the availability of State funds);
- Medicaid, Medicare, or MC+ will assist those who qualify;
- Certain services may be purchased by the Division of Family Services, the Juvenile Office, Probation and Parole, or other third party payers.
- For Jefferson County Residents who do not qualify for third party reimbursement, COMTREA has an assistance program for individual, family, and group counseling. The Jefferson County Community Mental Health Fund Board provides this benefit using a mil- tax collected each year.
- COMTREA also offers a "work service program". Through this arrangement, clients may perform approved labor functions for the agency in return for reduction or elimination of their financial expenses.
- For those who qualify, The Missouri DMH will assist in reimbursement for medications needed by clients.
- "A Safe Place" domestic violence shelter residents are not charged any fees; but are encouraged to donate funds as possible.
- COMTREA can develop payment plans for clients as needed.
What are my client rights and responsibilites?
Please refer to Client Rights and Responsibilities.
What is CONTREA's Privacy Policy?
Please refer to Notice of Privacy Policy.
What can I donate to COMTREA?
- Computers (P3, 512MB RAM or better) to be used by counselors,
adolescents, volunteers, or residents in the shelter or other
residential programs.
- Money to a particular program one is interested in or for general operations.
- Toiletries, art products, crayons, coloring books, board games, sketch books, markers,and personal hygiene products for women and their children who come to the shelter in the middle of the night to escape violence. And used by Keaton Center (an RCFII housing center for seriously mentally ill consumers.).
- Green or flowering plants to make the surroundings pleasant for our clients.
- Art work (especially non-religious motivational prints, family oriented prints and original work) to improve surroundings and make people think about their lives.
- Office supplies to assist us in record keeping: pens, pencils, 20lb paper, computer paper, staplers, etc.
- Cleaning supplies for group homes and general programs.
- Equipment to help the programs: vacuum cleaners, microwaves, desks and other office furniture (in excellent condition)
- Trust funds, stock to assure that treatment will be here in the future.
- Property to expand the program, near Hillsboro.
- Volunteer service to help clients, children, education & information, administration, and solicitation.
- Other, as you think beneficial.
What programs are helped by donations?
Spouse Abuse Shelter
Adolescent Drug Abuse Group Homes
Alzheimer’ Day Treatment
Children’s Day Treatment
Community Education
Mentally Ill Day Treatment
Family Counseling
Play Therapy for Children
Keaton Center
Can I specify where my donation must be used?
Yes, to any of the above programs.
How do I donate to COMTREA?
One can call (314)931-2700, ext 137 to make arrangements; or send a check to 227 Main, Festus, MO, 63028.
Can COMTREA pick up the donation?
We’re sorry, we do not have the staff to be able to pick up donations in most cases.
Will I get a receipt for tax purposes?
Yes, it will be acceptable to the IRS.
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